Contact Support
If you need help with Octy, have questions about the app, or are experiencing any issues, our support team is ready to assist you. We aim to respond to all inquiries within 24 hours.
Get in Touch
Email:office@octyapp.com
We typically respond within 24 hours during business days.
Common Support Topics
Account Issues
Problems with login, account creation, or profile settings
App Features
Questions about how to use features or navigate the app
Technical Issues
App crashes, bugs, or performance problems
Privacy & Data
Questions about data usage, privacy settings, or account deletion
When Contacting Support
To help us assist you more effectively, please include the following information in your message:
- A clear description of the issue or question
- Your device type (iPhone, Android, etc.)
- The app version you're using
- Steps you've already tried to resolve the issue
- Screenshots if applicable (for visual issues)
Additional Resources
Before reaching out, you might find answers in our other resources: